FAQ
Firewood FAQs
Is your firewood ready to burn
Yes all of our firewood is either naturally seasoned or kiln dired to below 20% moisture content for the most effective and efficient burn
How long will delivery take
Deliveries are normally within 2-5 working days
What size are your bulk bags
Our bulk bags are 75x85x95cm
Is there a minimum delivery
We offer free local delivery within 10 miles of our main yard near Abergele LL22 9SB or Llandudno Junction for all orders over £50 and free delivery up to 15 miles for orders over £100
Orders over £100 can be delivered between 15-20 miles with a £10 delivery charge
Do you stack on delivery
Unfortunately, we do not offer a stacking service
Hardwood vs Softwood
Hardwood is a denser slower growing timber and therefore offers a longer burn with increased heat output. Softwood is faster growing and less dense giving it the qualities of easy to light, easy to get going but burns quicker than hardwood
What size are your logs
Our standard log size is approx 24cm but we have smaller 18cm and larger 33cm logs available on request
If you have any questions please do not hesitate to contact us
-
Email
info@newheightsfirewood.co.uk
-
Call us
Office: 01492 531566
Andy: 07787936179