FAQ

Firewood FAQs

Is your firewood ready to burn

Yes all of our firewood is either naturally seasoned or kiln dired to below 20% moisture content for the most effective and efficient burn

How long will delivery take

Deliveries are normally within 2-5 working days

What size are your bulk bags

Our bulk bags are 75x85x95cm

Is there a minimum delivery

We offer free local delivery within 10 miles of our main yard near Abergele LL22 9SB or Llandudno Junction for all orders over £50 and free delivery up to 15 miles for orders over £100

Orders over £100 can be delivered between 15-20 miles with a £10 delivery charge

Do you stack on delivery

Unfortunately, we do not offer a stacking service

Hardwood vs Softwood

Hardwood is a denser slower growing timber and therefore offers a longer burn with increased heat output.  Softwood is faster growing and less dense giving it the qualities of easy to light, easy to get going but burns quicker than hardwood

What size are your logs

Our standard log size is approx 24cm but we have smaller 18cm and larger 33cm logs available on request

  • Email

    info@newheightsfirewood.co.uk

  • Call us

    Office: 01492 531566

    Andy: 07787936179